Skip Ribbon Commands
Skip to main content
Portal Académico

Academic Portal

Academic Services
Portal Académico > EN > Academic Services

 Academic Services

​The Academic Services of the University of Minho ensures the administrative management of students' records, whilst providing an on-site service to students, academic staff, and the general public.

According to the Regulation of the University of Minho, the Academic Services integrate several divisions and sectors with differentiated functions: the Undergraduate Division; the Postgraduate Division; the Pedagogical Division; the Support and Quality Division; and the Secretariat. This service unit has its own facilities in both campi: Gualtar (Braga) and Azurém (Guimarães).

In addition to the on-site, phone and e-mail services (around 100,000/year), the Academic Services provide students and prospective applicants a range of information and services via this Academic Portal.

Since July 2012, the Academic Services are a certified entity under the Quality Management System in accordance with standard NP EN ISO 9001, an international reference for the certification of the quality management system, which recognises the efforts undertaken by the organisations to guarantee product and/or service compliance, customer satisfaction, and continuous improvement.     

This certification was renewed in May 2018 by AENOR.


Customer Service

Service Modality
​Working Period

​​Serviços Académicos
Campus de Gualtar
4710-057 Braga 
Mondays and Fridays: 9.00-12.00 and 14.00-17.00  
Wednesdays: 9.00-12.00 
Tuesdays and Thursdays: 14.00-20.00
Service subject to prior appointment (due to the Covid-19 context).​
Only debit/credit card payments are accepted.
​UMinho Balcão
Campus de Azurém
4800-058 Guimarães
Monday to Friday: 9.00-17.30 
Video call (Microsoft Teams)
​Serviços Académicos (Graduação)
Serviços Académicos (Pós-Graduação)
Monday to Friday: 10.00-12.00 and 14.30-16.30
​Real-time, if operator availble.
Exclusive service for UMinho students and alumni.
Graduação (graduation) is intended for subjects of undergraduate and integrated master's.
Pós-Graduação (post-graduation) is intended for subjects of specialization, master's and doctorate.
Microsoft Teams help.
Expected response within 48 hours.
GraduationGraduação (graduation) is intended for subjects of undergraduate and integrated master's.
Pós-Graduação (post-graduation) is intended for subjects of specialization, master's and doctorate.
Eletronic Desk (Academic Portal)
Requests > New request
Exclusive service to UMinho students or alumni.
​​+351 253 601 100
Mondays, Tuesdays, Thursdays and Fridays: 9.00-12.00 and 14.00-17.00  
Wednesdays: 9.00-12.00

General Contacts

Campus de Gualtar
4710-057 Braga 

Phone: 253 601 100
Fax: 253 601 421

Satisfaction Assessment Survey

2019 results