According to the Regulation of the University of Minho, the Academic Services integrate several divisions and sectors with differentiated functions: the Undergraduate Division; the Postgraduate Division; the Pedagogical Division; the Support and Quality Division; and the Secretariat. This service unit has its own facilities in both campi: Gualtar (Braga) and Azurém (Guimarães). In addition to the on-site, phone and e-mail services (around 100,000/year), the Academic Services provide students and prospective applicants a range of information and services via this Academic Portal. Since July 2012, the Academic Services are a certified entity under the Quality Management System in accordance with standard NP EN ISO 9001, an international reference for the certification of the quality management system, which recognises the efforts undertaken by the organisations to guarantee product and/or service compliance, customer satisfaction, and continuous improvement. This certification was renewed in June 2015 by AENOR.
Satisfaction Assessment Survey